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Hey, {{first_name | product-preneur}}!

I wasn’t able to travel until my 30’s, and the thing that unlocked it was taking a chance in 2020 to start a new career.

As I said, nothing gets my blood pumping like booking future travel, but it's not for the reason you're thinking…

The vein in my bald head starts to pop out when I see "Only two seats left." The hell if a short person is getting the seat with extra leg room. 😤

But there's something deeper and darker going on here.

Why it matters: Scarcity works because it hijacks momentum. Fake urgency forces rushed decisions, builds anxiety, and erodes trust. Every extra click or “what would you like to do next?” is a chance for your user to disappear.

Which brings us to your product, the same psychology is baked into onboarding flows, landing pages, and apps every day.

In case you missed it

Save your spot now: I just opened one February spot for a free 30min discovery call. If your product has traffic but low conversions, grab it while it’s available.

Watch this to see if you keep making this one mistake: You don’t need more discipline or better tools, you need to stop making this one mistake that’s quietly killing your momentum as a solopreneur.

Read this to hear about my rude awakening after Asia: A reminder to unplug, try something new, and see how far you’ve come.

Want to get the most out of ChatGPT?

ChatGPT is a superpower if you know how to use it correctly.

Discover how HubSpot's guide to AI can elevate both your productivity and creativity to get more things done.

Learn to automate tasks, enhance decision-making, and foster innovation with the power of AI.

Potion of the Week

False Urgency

Your eyeballs see "Only two seats left," and your brain thinks "Shit, I need to buy now."

Artificial scarcity plagues all avenues of business these days. When was the last time you bought a limited clothing drop, or thought you were going to miss out on concert tickets because of that damn timer counting down?

This false urgency bypasses logic in the brain, and the FOMO kicks in hotter than a bottle of Tapatio. But that "1 room left" just means "1 room left at this price tier," not in the whole hotel.

Two lines of code. That's all it takes to fake "5 people are viewing this."

Ask yourself: is that the business you want to run?

Magic Sauce

The Choice Between Manipulation and Trust

If the timer doesn't scare you, they shame you. "No, I hate saving money." This tactic makes users internalize a negative statement about themselves, creating cognitive load that pushes them back into the flow.

Save the manipulation for the next guy.

The most important thing in running a business in an age of everybody faking it, is trust.

When everything is urgent, nothing is. Short-term conversions spike. Long-term trust dies.

In an age of AI where nothing feels real, trust is the only moat left.

You might get the signup today. But if you start with a lie, that's why your churn is high.

Most products don’t need more features. They need fewer paths to the first win.

Book a Conversion Clarity Sprint

If you need help identifying where your product is unintentionally causing users to leave, we can make the process smoother to keep your customers and increase revenue.

Start with a free call first to see if it’s a fit. 👇

Here’s how I use Attio to run my day.

Attio is the AI CRM with conversational AI built directly into your workspace. Every morning, Ask Attio handles my prep:

  • Surfaces insights from calls and conversations across my entire CRM

  • Update records and create tasks without manual entry

  • Answers questions about deals, accounts, and customer signals that used to take hours to find

All in seconds. No searching, no switching tabs, no manual updates.

Ready to scale faster?

Corking Things Up

All this dark magic probably feels like we're back at Hogwarts, but there are ways to use scarcity that don't break trust.

That could be adding a statement like "We only take 10 clients a month," but it must be true.

👋 I’ll see ya next week! — Dana

P.S. If you enjoy my emails, move them to your primary inbox and let me know by sending a reply or clicking the poll below.

I respond to every reply. Let’s make this about YOU!

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